Frequently Asked Questions
QCan I have a sample order for solar products?
Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
QWhat about the lead time?
Sample needs 3-5 days, mass production needs 1-2 weeks for order quantity more than one container.
QAre you a factory or a trading company?
We are the factory with high production capacity and product range of solar products in China.
QHow to choose the system Voltage 12V / 24V?
We could design the system for you. Usually 12V system for 15W-40W LED lamp, 24V system for 50-150W LED lamp.
QHow do you ship the goods and how long does it take to arrive?
Sample shipped by DHL, UPS, FedEx, TNT etc. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
QWhat is your Warranty Policy?
We offer 3 to 5 years warranty for the entire system and replace with new ones for free in case of quality problems.